Customer communication management services
Banking & Insurance Solutions is a result of a very tight cooperation between Posten Åland Ltd and Pitney Bowes. The partnership started in 2006 and a real focus on developing the partnership to focus on the banking and insurance industry took off in 2008.
The purpose of the partnership is to offer cost effective and compliant Customer Communication Management Services to the Nordic banking and insurance industry. Market developments in combination with cost consciousness of the industry offer the parties a possibility to become one of the leading suppliers to the banking and insurance industry.
Document Solution Center on Åland
Pitney Bowes operates a leading edge Document Solution Centers (DSC) at Posten Åland's premises in Mariehamn. The integration of the DSC with the post terminal brings flexibility and supports control of both the value chain and time to market for the customers. Production is run on modern technology and large investments have been made in full color printing capacity. In Q4/2010 a new high capacity continuous feed full color printer was installed. This promotes even more flexibility to transaction, direct mail and transpromo applications. Already today we produce millions of documents for leading banks and insurance companies in the Nordic
World leading technology and Nordic flexibility
One of the key elements of the partnership is a focus on medium sized companies within the Nordic banking and insurance industry. As a Business Process Outsourcing partner the aim is to provide our customers with a combination of values created from a world leading technology company and a medium sized, independent and modern postal operator. We strive to be more flexible than our competitors and offer our customers fast and short access to executive decision makers.
